
ISO 20000-1 Certification – Information Technology-Service Management System
In this computerized world get your organization an opportunity to be at the top by accomplishing ISO 20000-1 Certification in Saudi to be the best service provider.
What is ISO 20000-1 Certification?
ISO/IEC 20000-1 a universally acknowledged standard introduced by International Organization for Standardization was delivered on September 15, 2018. It is planned in such a manner to keep up with, plan, execute, and give compelling IT service management to its customers and further develop the assistance of the IT services framework. This standard incorporates arranging, planning, conveying, and, further developing the IT services to address the issue of the customer and convey esteemed services to them. ISO 20000-1 Certification gives the arrangement of requirements to understand and deal with the inside and outside needs of the customer services. It is a ceaseless cycle as it requires consistent improvement in IT management to match the innovation and requests of your business and customers.
ISO 20000-1 is a benchmark for IT service provider organizations to further develop the innovation of the management framework. This ISO 20000-1 endorsement guarantees and gives an assurance that an organization conveys a great IT service management system.
Benefits of ISO 20000-1 Certification
Your business will acquire these benefits if your organization has an ISO 20000-1:2018 certificate.
- Consistency in conveying the IT services.
- Client maintenance and consumer loyalty
- Benefit of competitors
- Adoption and usage of new technologies for smooth work
- Improves corporate respectability.
- Service-oriented management
- Getting ITSM system.
Requirements of ISO 20000-1 Certification
ISO/IEC 20000-1 standard sets the prerequisites to offer qualified types of assistance.
- Directing an ITSM Risk/Opportunity Assessment
- Keeping up with ITSM in an organization
- Incorporation of a better understanding of the IT service management system.
- Qualified and skilled workers.
- Usage of most recent technology
- Qualified representatives.
- Check for speedy reaction to the customers’ necessities.
- Plan and strategy of policy or new services.
Which businesses require ISO 20000-1 Certification?
Organizations managing Information Technology whether small or large require ISO 20000-1 Certification for better management of up-to-date services using new technologies.
Why do you need ISO 20000-1 Certification?
A small or large organization, all organization has used this standard to have an extraordinary impact and further develops effectiveness in their services. By acquiring ISO 20000-1 Certification your organization turns out to be more useful in their working with a sharp and coordinated process. To turn out to be more light-footed with reception and changes in innovation ISO 20000-1 can be your organization’s dearest companion.

Strength of Ascent SAUDI
- Ascent Saudi provides complete understanding and proper training for personnel that can solve quality issues easily. Ascent Saudi provides training based on a need of the organization and not unnecessary ones in all parts of Riyadh, Jeddah, al-khobar, and Dammam.
- The Ascent Saudi Solutions Architect guides you through the entire ISO 20000-1 compliance and implementation till the achievement of certification which will give you a sigh of relief.
- Ascent Saudi helps by imparting the right education regarding coordination and motivation of management and employees to help you achieve ISO 20000-1 standard conformity.
- Ascent Saudi provides required training, education, and confidence to employees thus making ITSM a regular habit for them which eradicates fear and dopes confidence.
- Ascent Saudi expert guiding you about the inadequate resources will resolve various problems.
- Hiring Ascent Saudi can guide you with proper budget knowledge without you paying additional expenses.
- Ascent Saudi-based Solutions Architects perform a detailed business profile analysis and undertake a gap analysis before the project outline is designed. No repeats and no non-useful documents are ensured.
- Ascent Saudi facilitates in-depth and professional auditing services that are significantly more stringent than the audits done by certification bodies. This ensures no failure during external audits.
- Ascent Saudi utilizes methods of making use of available resources within the organization that helps reduce expenses.
- Ascent Saudi works 24X7, to cater to the needs of its customers all over the world. This gives you ample opportunity to demand our services even during the odd hours and holidays.
- Ascent Saudi has a general practice of complete analysis before an offer is given. It is extremely improbable that the total expenditure goes beyond the budgeted figures unless there are special requirements from the client’s end. “Not a single penny extra”, is a general motto that each Ascent Saudi employee abides by.
- ISO certification is no longer a painful process. Experience a height of success witnessed never before. Contact us or request a quote.
Frequently Asked Questions
IS ISO 20000-1 a part of ISO 20000?
ISO 20000-1 is the service management system for information technology organizations whereas ISO 20000 is a Service Management System applicable to all organizations providing services.
What is the cost of ISO 20000-1 Certification in Saudi Arabia?
The cost of ISO 20000-1 Certification is cost-effective as you provide qualified IT services to your customers depending on the size and type of service you take.
How long does it take to get ISO 20000-1 Certification?
An organization already achieved ISO 9001 or other standards have more benefits over time than an organization new to standards.
How long is ISO 20000-1 valid for?
ISO 20000-1 is valid for 3 years from the year of transition from its previous version. Though ISO 20000-1:2018 is the current and valid version.
IS ITIL and ITSM the same?
ITSM is the actual practice as a professional discipline of IT operation services, while ITIL is a set of best practices that guide ITSM.